The nightmare only gets worse...

After not being able to text all day and sometimes not even make phone calls, I decide to call Alltel to ask what to do with not 1 but 2 crappy phones! They will gladly exchange again but want to charge me a $35 fee if I decide I want a different model. OF COURSE I WANT A DIFFERENT MODEL! Are you listening? This phone doesn't work! The battery cover doesn't fit, it won't text and dials only sometimes. After 3 hours of phone calls - I found out it also drops calls, I am told to take all phones into Alltel store where they will cancel my contract, take back defective phones. Once I have done this, I can call Alltel back and place a new order for the different model. I am settling on the LG Banter -it's the newest version of the Scoop since I don't want to pay an additional $69 a month in data charges. Here's the new phone that should be coming once I get all my other phones returned.